Enterprise-Grade SecurityYou Can Trust
Meeting and exceeding industry standards because we wrote some of them
Exceeding Industry Standards
SOC2 Type I
Coming soon
SOC2 Type II
Coming soon
ISO42001
Coming soon
GDPR
Encrypted in transit and at rest (Data encrypted at rest with AES 256 and in transit with TLS 1.3)
CCPA
No training onuser data
We prioritize transparency about the security of our LLM models
Scalable, enterprise security
Dedicated security team
Our dedicated security team ensures our products and infrastructure are developed and operated with security at their core.
Independent assessments
We’ve partnered with industry leaders NCC Group and BishopFox to rigorously test our web and network defenses.
Security advisory board
Leading security and privacy experts from top financial institutions and cloud providers help shape our programs.
Contractual security guarantee
Cyberbase’s detailed Security Addendum firmly establishes our dedication to safeguarding your data and content.
Data residency controls
We implement strict data residency measures.
Frequentlyasked questions
Does Cyberbase AI train on your data?
No. Cyberbase AI does not train AI models on customer data. Your security documentation, policies, and questionnaire responses remain completely private. We use your data solely to provide the service you've requested, never to improve our underlying models or for any other purpose.
Does Cyberbase AI provide indemnification?
Yes. Cyberbase AI provides indemnification for intellectual property claims related to our service. Enterprise customers receive comprehensive indemnification coverage as part of their agreement. Contact our sales team for specific terms and coverage details.
Can Cyberbase AI provide a single-tenant architecture for my organization?
Yes. Cyberbase AI offers single-tenant architecture for enterprise customers with strict data isolation requirements. Single-tenant deployments provide dedicated infrastructure, enhanced security controls, and complete data segregation. This option is available on our Enterprise plan.
Does Cyberbase AI have a SOC 2 Type II?
Yes. Cyberbase AI is SOC 2 Type II compliant. Our certification covers security, availability, and confidentiality trust service criteria. We undergo annual audits by an independent third-party auditor. Customers can request our SOC 2 Type II report through our security portal.
How does Cyberbase AI protect data?
Cyberbase AI protects data with enterprise-grade security controls. All data is encrypted at rest using AES-256 and in transit using TLS 1.3. We implement strict access controls, regular security audits, and continuous monitoring. Our infrastructure runs on SOC 2 compliant cloud providers with geographic redundancy.
What models does Cyberbase AI use, and who sees the data?
Cyberbase AI uses the Anthropic ISO 42001-certified models through their Commercial Terms of Service, which prohibit training and have strict data lifecycle management requirements, including data deletion and privacy requirements.
How many subprocessors does Cyberbase AI have?
Cyberbase AI maintains a minimal subprocessor list to reduce third-party risk. As per our Data Protection Addendum, Cyberbase AI only has 3 subprocessors, which include AWS, Google, and Anthropic. Cyberbase AI notifies customers of any subprocessor changes in advance per our data processing agreement.
