Question 1

Does Cyberbase AI train on your data?

Accepted Answer

No. Cyberbase AI does not train AI models on customer data. Your security documentation, policies, and questionnaire responses remain completely private. We use your data solely to provide the service you've requested, never to improve our underlying models or for any other purpose.

Question 2

Does Cyberbase AI provide indemnification?

Accepted Answer

Yes. Cyberbase AI provides indemnification for intellectual property claims related to our service. Enterprise customers receive comprehensive indemnification coverage as part of their agreement. Contact our sales team for specific terms and coverage details.

Question 3

Can Cyberbase AI provide a single-tenant architecture for my organization?

Accepted Answer

Yes. Cyberbase AI offers single-tenant architecture for enterprise customers with strict data isolation requirements. Single-tenant deployments provide dedicated infrastructure, enhanced security controls, and complete data segregation. This option is available on our Enterprise plan.

Question 4

Does Cyberbase AI have a SOC 2 Type II?

Accepted Answer

Yes. Cyberbase AI is SOC 2 Type II compliant. Our certification covers security, availability, and confidentiality trust service criteria. We undergo annual audits by an independent third-party auditor. Customers can request our SOC 2 Type II report through our security portal.

Question 5

How does Cyberbase AI protect data?

Accepted Answer

Cyberbase AI protects data with enterprise-grade security controls. All data is encrypted at rest using AES-256 and in transit using TLS 1.3. We implement strict access controls, regular security audits, and continuous monitoring. Our infrastructure runs on SOC 2 compliant cloud providers with geographic redundancy.

Question 6

What models does Cyberbase AI use, and who sees the data?

Accepted Answer

Cyberbase AI uses the Anthropic ISO 42001-certified models through their Commercial Terms of Service, which prohibit training and have strict data lifecycle management requirements, including data deletion and privacy requirements.

Question 7

How many subprocessors does Cyberbase AI have?

Accepted Answer

Cyberbase AI maintains a minimal subprocessor list to reduce third-party risk. As per our Data Protection Addendum, Cyberbase AI only has 3 subprocessors, which include AWS, Google, and Anthropic. Cyberbase AI notifies customers of any subprocessor changes in advance per our data processing agreement.

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